Working with Coupons

Use coupons to offer discounts to your leads and customers. Using coupons, you will be able to:

  • Define flat-rate and percentage based discount coupons.
  • Send coupon codes via email to leads and customers. The recipients can claim coupons.
  • See a detailed report of claims within a date range.

A coupon has these attributes:

  • Name – a friendly name to identify the coupon. Your leads and customers won’t see this name.
  • Discount – $ value or % based.
  • Optional prefix – An optional prefix for the coupon code.
  • Claim limits
    • If the coupon can be claimed by a lead and customer more than once.
    • If the coupon has an expiration date.

How to Define Coupons

  • To create a new coupon, go to Marketing > Offers > Coupons > Click the Add button.

  • Enter a name to identify the coupon.
  • Choose The Fixed Amount or Percentage options depending on the type of discount for this coupon.
  • You can specify a prefix for the coupon code that will appear with Coupon
  • You can specify a product/service to apply the coupon code

  • You can define if the coupon code can be used at once or more then once.
  • You can also set the Expiration date of a Coupon in CRM After making the above changes, click on the Save button to create a Coupon.

After you create some Coupons, they will appear on the list as follows:

You can add the Coupon code in a Marketing Template through the Coupon button.

 

Once you send the Marketing Email to your customer, they will see the Coupon as follows:

You can also Track who has claimed your coupon by going into the Coupon Report screen.

 

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