Why are some listing sources grayed out and are unable to deselected?

  1. When you try to deselect a listing source, you may notice that some sources are grayed out and you are unable to uncheck them. This is because Reputation Management has found listings of a given business on this source.

 

2. If you are sure those sources are irrelevant, you need to go back to the Primary Listings tab, find the source you want to remove and choose “not mine” for each of the matches on that source. This will then allow you to uncheck the source in the Edit Listing Sources area.

Note:  However, always you can click the ‘make mine‘ link to revert the change after you have changed to ‘not mine’

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