What is a “dropped” email?

Dropped emails are emails dropped intentionally by our email delivery system. Possible reasons may include:

  1. Your message has a very high possibility of getting flagged as spam. In this case, all the emails sent from the campaign gets dropped.
  2. The recipient’s email address is invalid.
  3. In the past, our delivery system failed to deliver emails to the recipient’s email address or domain. It has now flagged the recipient’s email address or domain as undelivered.
  4. In the past, the recipient marked any of your emails as spam.
  5. the message was determined to have a high count of things that most ISPs consider as SPAM. Example: Upper case letters in the subject line.

Note: We refund the dropped emails back to your email bank.

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