When we execute any broadcast campaign and after a while when we check the result of that campaign, we observe that some of the recipients don’t receive the broadcast campaign through my email blast of CRM. The reason depends upon their Email status and other various factors.
Before we set up any broadcast campaign for an email blast for any specific Group of contacts in CRM, we need to check their email status because any contact will only receive an email if their email status has Opted in / Opted-In Confirmed. If any recipient has their email status as Bad/Bounced/Opted out/Unknown, they won’t receive any email from your email campaign.
Other Reasons:
- Your contact’s email address might be invalid.
- Your contact may not have any email address at all in the database.
- Your contact’s status could be Duplicate.
- Review your email count, you might have exhausted your email limit.