Release Notes August 2023

Advanced Royalty Management

You asked, and we delivered. We have improved our royalty management module with flexible frequency, formula for calculation, minimum amount, and more.

  • Royalty Plans – define one or more royalty plans with different frequency (monthly, weekly, bi-weekly), fixed or variable royalty percentage, minimum royalty amount, different fees, etc. For example, run weekly royalties for one product line and monthly royalties for another product line.

  • Define complex Excel-like formulas to calculate royalties. Use any available data points in the formulas. For example, deduct sales tax or tips from the total sales before calculating royalty.

  • Send royalty invoices to franchisees or post the data points and calculations to the franchisees for full transparency.

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Improved Field Audits

  • Make taking a photo mandatory during the audit for each checklist item.
  • Enable a note field for each checklist item for the auditor to add a comment.

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Improved FDD & FA Disclosure Period Validation

We have improved the validations for FDD and FA disclosure periods.

Going forward, the system will prevent you from sending an FA until the minimum FDD disclosure period is over.

Additionally, the system will prevent an FA from being signed until the FA disclosure period is over.

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Improved Collaboration

  • We are now supporting bi-directional sharing in the document library. Your franchisees will be able to add files to shared folders.
  • Improved helpdesk notifications will keep both the submitter and the support person automatically updated on cases.

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Distribute Leads to Franchisees

We have improved our lead distribution rules to include distributing leads to franchisees. Set up rules based on a variety of data points such as geographic location or territory and automatically distribute sales leads to the appropriate location.

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Improved Task Management

  • Create task templates and choose from a template while entering a task.
  • Use additional task stages such as “In-progress” while working on tasks.
  • Create automated tasks from the workflow based on any date-based data points such as opening date, agreement expiration date, etc.

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